2814 Mack Road

Fairfield, OH  45014

(513) 326-4300   FAX (513) 326-4306

APPOINTMENTS:

To schedule a new patient appointment please call (513) 326-4300

8:00 am - 4:00 pm  Monday - Friday

Established patient appointments will be scheduled by the clinical staff throughout their treatment.

ROUTINE CALLS:

Routine calls and inquiries should be made between 8:00 am and 4:00 pm Monday through Friday. The office staff is trained to answer many of your questions.  If they are unable to help you, the message will be given to Dr. Chin.  The clinical staff will return calls throughout the day as time permits and urgent calls will be taken or returned as soon as possible; however, all calls will be returned before close of day.  If you are returning a message from our clinical staff, please let the receptionist know this information so the call can be transferred directly to the Medical Assistant or Nurse who left you the message.

EMERGENCY & AFTER HOURS CALLS:

If you need to see Dr. Chin for an emergency during office hours, call the office and tell the receptionist your call is urgent.  Dr. Chin will schedule to see you at the office unless he decides a hospital emergency room is more appropriate for your condition.

For medical emergencies or issues after office hours, call the office to receive the emergency number for Dr. Chin.  For a true emergency, dial 911 or proceed to the nearest emergency room.